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Our security promise
At GoTyme Bank we know that trust is earned, and protecting your money and personal information is our top priority.
Your security is at the heart of everything we do.
We use world-class technology, strict security standards and continuous monitoring to keep your money safe. Our systems are designed to detect and stop suspicious activity in real time, so you stay protected.
Your safety comes first.
Secure logins with biometric verification and multi-factor authentication
End-to-end encryption protects your information at every step
24/7 fraud detection systems monitor unusual activity in real time
Regular security audits ensure our systems meet the highest global standards
How you can stay safe
While we work around the clock to protect your money, your security is a team effort.
Here are a few simple steps to stay secure:
Never share your PIN, passwords or OTP with anyone
Use strong passwords by combining letters, numbers and symbols, and avoid reusing them
Watch out for emails, calls and SMSs asking for personal details. GoTyme Bank will never ask for your login info or OTP
Only use our official banking app and website, and keep your software and apps updated. Use antivirus where possible
Together we can ensure a beautiful and trusted banking experience.
Report a problem
Protect yourself instantly on the app. Take control of your account anytime, anywhere. Use your banking app to:
Lock or unlock your card with one tap
Block a stolen or lost card immediately
Set spending limits and turn international payments on/off
Get free instant alerts for every transaction
How to report fraud
If you believe you’ve been a victim of fraud, contact us immediately to block your bank account or deactivate your digital banking profile. Immediately change your PIN and password on the app if you believe that this information has been shared with the scammer.
Whistleblower hotline:
You can report any fraudulent activity anonymously by using any of the below details. Your confidentiality is guaranteed.
Contact
0800 444 427
gotymebank@tip-offs.com