Important Notice: Our call centre team will be out to exercise their freedom to vote on election day, 4 November. The call centre will be available 07:00 to 14:00. In-app chat will run as usual, reach out in the GoTyme Bank App for any issues outside these hours. Thank you for your understanding and patience.

Security

Beware of fake banking apps

• 17 Sep 2026
Beware of fake banking apps

Fraudsters are sending fake GoTyme Bank download links and offering to help customers switch from the old TymeBank app. These downloads may contain malicious software that gives criminals control of your phone.

Do not install an app from a link received by SMS, WhatsApp, email or social media. Download the GoTyme Bank app only from the official Apple App Store, Google Play Store or AppGallery.

GoTyme Bank will never ask for your PIN, password or OTP, or ask you to install remote-access software.

Report a suspicious app to our team at 0860 999 119